Loss Adjusters
What's a Loss Adjuster?
A Loss Adjuster will be appointed by your insurance company to handle the claim on their behalf. His fee is paid by the insurance company.
The Loss Adjuster will not help you prepare your claim - they will look after the interests of the insurance company, not you, the insured.
The Loss Adjuster is under pressure to reduce the liability of the insurance company. This may lead to repairs and reinstatement being made through their suppliers and nominated building contractors.
The use of nominated suppliers and contractors is beneficial to the insurance company - not necessarily to you, the insured.
It is in YOUR best interest to have a professional working on YOUR behalf.
The Myth
Loss Adjusters are impartial
Brokers handle claims
Insurance companies pay claims promptly and in full
The Reality
Loss Adjusters are paid by and report to insurers only
Many brokers do not have the time or expertise to handle claims
